Millions of users of the popular messenger will not receive an answer to their messages for more than two hours. The time of the WhatsApp failure is particularly embarrassing for the operator Facebook.
The global down time occurred when the IT giant presented its balance sheet for the last quarter of the year on Wednesday evening. While Facebook CEO Mark Zuckerberg also spoke of business plans for WhatsApp, many users already complained that they could not use the service. Most of the failures were registered in Germany between 22 and 1 o’clock.
Reasons for breakdown are not known:
Many saw in the app the message “Connect” – a connection could not be established However. After about two hours the service ran again. Reasons for the failure were initially not known.
WhatsApp with more than a billion users worldwide has replaced the SMS for many people. Germany is one of the few Western markets where WhatsApp is very popular. The online network also includes the Facebook Messenger with 1.2 billion users, which has among other things more multimedia functions.
Despite Growth so far Without Mishaps
Facebook had paid $22 billion for WhatsApp 2014. Just as with the messenger, the online network wants to make the service to the communication channel between companies and their customers and thus make money.
WhatsApp has been stable in recent years, despite the rapid growth in user numbers, even if there were occasional short-term outsourcing. Three years ago, an internal network error had largely paralyzed the service.